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Find the Right

Service for You

Managed Services

$35

per User/Device, per Month

  • Full Service & Support
  • Unlimited Tickets with Priority Status
  • Discounted Hourly/Project Rates
  • Mon-Thu 8-5, Fri 8-12
Hourly Services

$90

per Technician

  • Full Service & Support
  • Unlimited Tickets
  • Invoiced Monthly
  • Mon-Thu 8-5, Fri 8-12
All of your IT needs, handled

The MSS IT Managed Services Plan offers unlimited helpdesk support and proactive optimizations for your systems. Access to discounted hourly and project rates are available.

Systems Oversight:

  • Our goal is to keep you focused on doing program while we take care of the technology.
  • Our team will manage technology assets and review your IT systems to ensure staff have the equipment they need to support the work they do.

Proactive Services:

  • We do a lot in the background to keep your nonprofit up and running.
  • Consistent system monitoring, event logging, and more.

No Long-Term Contracts:

  • No longer need service? All of our plans are month-to-month, so you can easily make adjustments as needs change.

Priority Status:

  • Managed Services clients receive priority status when submitting helpdesk requests.
  • On-site visits and travel time is covered at no additional cost.
Full IT Service. Hourly.

The MSS IT Hourly Services Plan offers unlimited helpdesk support at a simple, flat hourly rate per technician.

Systems Oversight:

  • Our goal is to keep you focused on doing program while we take care of the technology.
  • Our team can proactively schedule pre-approved maintenance and support to manage your technology assets and review your IT systems to ensure staff have the equipment they need to support the work they do.

Proactive Services:

  • We can do a lot in the background to keep your nonprofit up and running within specific time and cost constraints approved by the client.
  • Consistent system monitoring, event logging, and more for specific devices and users can be available.

No Long-Term Contracts:

  • No longer need service? All of our plans are month-to-month, so you can easily make adjustments as needs change.

We Love What We Do

We are passionate about IT Services because we believe that technology can make a positive difference in the world. We enjoy solving complex problems, creating innovative solutions, and delivering value to our clients. We are always learning, growing, and improving our skills and knowledge. We love what we do and we do it with excellence.

"Thank you for helping us along and always being so kind and patient with us. Your expertise has been so valuable to us."

Jayna

"Just knowing you are there to help answer questions is of great comfort. We are moving in uncharted waters and being able to seek advice from time to time will help us achieve more efficiency and ultimately increase the effectiveness."

Elaine

"Just so incredibly appreciative of the range of services offered and areas of expertise among the IT Support staff."

Becca

"Customer support and service is above and beyond! We can't express our gratitude for how nice it is to receive support without judgement of our lacking computer abilities!"

Briget

"Thanks for all you do! You guys are so easy to work with and no matter how easy the fix, you never make any of us feel dumb. Truly kind."

Rachel

We couldn't survive without you! To have consistent, reliable, expertise in IT services is a rarity for nonprofits. The knowledge Gary Hires and his staff possess is unsurpassed and invaluable! They've made our daily operations efficient and effective! Kuddos to y'all!!!"

Tom

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    Proud of Our Loyal and Constantly
    Growing Nonprofit Client Base

    2020
    MSS IT Services begins
    120+
    Nonprofit Users
    32+
    Nonprofit Clients